Refund policy

Returns and Refunds

We hope you enjoy your GAHIRS products. If there is a problem with your order, please contact us and we will do our best to resolve it.

You can always contact us for any return question at info@bramco.uk.

 

Food Products

Because we sell food products, some products may not be eligible for return, including products that are liable to deteriorate or expire rapidly and sealed products that have been opened where they are not suitable for return for health protection or hygiene reasons.
Nothing in this policy affects your statutory rights.

 

Damaged, Faulty or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged, faulty or you receive the wrong product, please contact us as soon as possible.

Please provide your order number, details of the problem and, where appropriate, photographs of the product and packaging so that we can investigate.

Where appropriate, we will offer a replacement or refund.

Cancellations and Returns

Where you have a statutory right to cancel your order, please contact us within the applicable cancellation period.

Please contact us before returning any product. We will provide return instructions where a return is appropriate.

Refunds

If a refund is approved, it will be issued to your original payment method. Your bank or card provider may take additional time to process the refund.

Contact Us

For questions about returns, refunds or problems with an order, please contact us at: info@bramco.uk